Flatter. Faster. Leaner. The COVID-19 crisis has once again trained a spotlight on the value of middle management. What happens after the pandemic ends?
Middle management has been under a decades-long assault—and in the COVID-19 pandemic, the crisis-driven need for speed has turned “flatter, faster, leaner” into a mantra. But what’s at stake longer term?
In this episode of McKinsey Talks Talent, McKinsey leaders and talent experts Bryan Hancock and Bill Schaninger speak with McKinsey Global Publishing’s Lucia Rahilly about the vital role many middle managers play in their organizations—and about what we might stand to lose in a flatter future.
An edited version of their conversation is on McKinsey website.