Why service industry workers should embrace, not fear, the AI-driven digital revolution
AI-driven automation will transform almost every service job in some way. But they will replace very few. It is because there’s always something that “globotics” can’t do. In other words, we won’t be seeing a future with massive factory closures; rather, more people would shift from long-term jobs to temporary, freelance work. Digital technology is driving job displacement, but don’t forget that human ingenuity is driving job creation.
